Terms of Service
Last updated: March 2026
1. Acceptance of Terms
By accessing or using Payogo ("the Service"), you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, you may not access the Service.
These terms constitute a legally binding agreement between you and Payogo. Your continued use of the Service confirms your acceptance of these terms and any updates we make to them.
2. Description of Service
Payogo provides personal financial tracking and budgeting tools through web and mobile applications. Our services include:
- Budget creation and tracking - Create monthly budgets and track spending against goals
- Expense categorization and analysis - Organize transactions and analyze spending patterns
- Multi-currency financial tracking - Support for multiple currencies with real-time exchange rates
- AI-powered financial insights - Smart recommendations based on your spending habits
- Receipt scanning - Automated receipt capture and expense categorization
Payogo is a financial tracking tool, not a financial institution. We do not hold or transfer funds, provide banking services, or offer financial advice. All financial decisions are your responsibility.
3. Exchange Rate Information
Exchange rates displayed on our platform are estimates based on current mid-market rates with typical provider margins applied. These rates are for informational and comparison purposes only and may not reflect the actual rates offered by third-party providers at the time of your transaction.
We do not guarantee the accuracy, completeness, or timeliness of exchange rate information. Exchange rates fluctuate constantly and may change between the time you view them on our platform and when you complete a transaction. Actual rates, fees, transfer times, and service availability are determined solely by the third-party service providers you choose to use.
When you click on a provider link or comparison from our platform, you will be redirected to a third-party website. We are not affiliated with, endorsed by, or responsible for the services, rates, fees, practices, or policies of these third-party providers (including but not limited to Wise, TapTap Send, Sendwave, WorldRemit, Remitly, Xoom, or any other listed providers). Your use of their services is subject to their own terms and conditions, and you should verify all information directly with them before making any financial decisions or transfers.
The exchange rate comparisons, provider information, and related content provided on our platform do not constitute financial, investment, or remittance advice. We do not recommend any specific provider or transaction. You should independently verify all information and rates directly with service providers before making any financial decisions. Payogo is not liable for any losses, damages, or discrepancies arising from exchange rate fluctuations or differences between displayed and actual provider rates.
Exchange Rate Data Sources
We obtain exchange rate data from third-party APIs (including ExchangeRate-API.com) that provide mid-market rates. We then apply estimated typical provider margins (2-5% below mid-market rate) to generate comparison estimates. These margins are conservative estimates and may not reflect any specific provider's actual margin at any given time.
3. User Accounts
To use Payogo, you must:
- Be at least 18 years old or have parental/guardian consent
- Provide accurate and complete registration information
- Maintain the security of your password and account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access or security breach
You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. We recommend using strong, unique passwords and enabling two-factor authentication.
5. Free and Premium Services
Payogo offers a free version with core budgeting features including transaction tracking, basic categorization, and budget management. We reserve the right to modify free features with reasonable notice.
Additional features may be offered as premium services subject to payment. Premium features include advanced AI insights, unlimited receipt scanning, priority support, and data export capabilities. Premium pricing and features may change with 30 days notice.
All payments are processed securely through third-party payment processors. We do not store your credit card information.
6. User Responsibilities
You agree to:
- Use the Service only for lawful purposes and in accordance with these Terms
- Not attempt to gain unauthorized access to the Service or related systems
- Not use the Service to store, share, or transmit illegal or prohibited content
- Maintain the confidentiality of your account information and financial data
- Provide accurate financial information for tracking purposes
- Not interfere with or disrupt the Service or servers
- Not use automated tools to access the Service without permission
- Comply with all applicable local, state, national, and international laws
7. Data and Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data.
Key points:
- You retain ownership of your financial data
- We use your data only to provide and improve our services
- All sensitive data is encrypted in transit and at rest
- We do not sell your personal information to third parties
- You can export or delete your data at any time
8. Intellectual Property
The Payogo service, including all content, features, functionality, design, code, and trademarks, is owned by Payogo and protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not:
- Copy, modify, distribute, or create derivative works based on our Service
- Reverse engineer, decompile, or disassemble any part of the Service
- Remove or modify any copyright, trademark, or proprietary notices
- Use our trademarks or branding without explicit written permission
We grant you a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes.
9. Limitation of Liability
Payogo is provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law:
- We are not liable for any financial decisions made based on our Service or recommendations
- We are not responsible for accuracy of exchange rate data from third-party sources
- We do not guarantee uninterrupted, error-free, or secure service
- Our total liability is limited to the amount you paid for our services in the past 12 months, or $100, whichever is greater
- We are not liable for indirect, incidental, special, consequential, or punitive damages
Payogo does not provide financial, investment, tax, or legal advice. The information and insights provided are for informational purposes only. Consult qualified professionals for financial advice specific to your situation.
10. Termination
By Payogo: We may suspend or terminate your account if you violate these terms, engage in fraudulent activity, or for any other reason at our discretion, with or without notice.
By You: You may delete your account at any time through the Settings page. Account deletion will:
- Permanently remove all your financial data within 30 days
- Cancel any active premium subscriptions
- Revoke access to the Service
- Delete backup copies within 90 days
Upon termination, all rights and licenses granted to you will immediately cease.
11. Changes to Terms
We may update these Terms of Service from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify users of material changes by:
- Posting the new terms on this page
- Updating the "Last updated" date
- Sending email notification for significant changes
- Displaying an in-app notification
Continued use of the Service after changes become effective constitutes acceptance of the updated terms. If you do not agree to the new terms, you must stop using the Service.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.
Any disputes arising from these terms or your use of the Service will be resolved in the state or federal courts located in Delaware, and you consent to the exclusive jurisdiction of these courts.
If you are located outside the United States, you acknowledge that you are transferring your information to the United States and agree to these terms.
13. Contact Information
If you have any questions, concerns, or feedback about these Terms of Service, please contact us:
- Email: hello@payogo.com
- Legal Team: legal@payogo.com
- Response Time: We typically respond within 24-48 hours
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